TEXAS OFFICE INFORMATION
Brokerage Name: EXP REALTY LLC
Broker Room Hours: Monday - Friday 9:00 AM - 5:00 PM CST
Brokerage License: 603392 TAX ID: 20-8369429 HUD NAID: EXPRLT9462
MAIN OFFICE ADDRESS: 9600 Great Hills Trl Ste 150W, Austin, TX 78759
Phone: 888-519-7431 (plus brokers extension)
General Questions Email: tx.broker@exprealty.net
MLS & Board Questions Email: tx.membership@exprealty.com
Transactions, Payments & CDA's: tx.transactions@exprealty.net or Teams: tx.teamtransactions@exprealty.net
Compliance Questions: tx.contracts@exprealty.net
Texas Legal Hotline: 1- 800-873-9155
TEXAS STATE MEETINGS & TRAINING
TEXAS STATE MEETING - Held every Tuesday at 12:00 pm CST
SUCCESS EXPRESS TRAINING - Held every Tuesday at 10:00 am CST
SUCCESS IN THE SHIFT - Held every Tuesday at 9:00 am CST
WEDNESDAY WISDOM Podcast with Tony King - Held every Wednesday at 11:00 am CST
TEXAS CONTRACTS TRAINING - Held every Thursday at 1:30 pm CST
FARM & RANCH MEETING with Lindsey Hollin - Held every Friday at 11:00 pm CST (Texas Conference Hall)
You can join the meetings in eXp World. They are held in the Texas Auditorium.
To navigate from eXp World, on the top left corner click "GO TO" ----> Broker State Rooms ----> TEXAS ----> Doors ----> TEXAS AUDITORIUM
(This is interactive: Your microphone control is in the lower left corner of this window, to the left of the chatbox. If your microphone is currently green, you will want to click it to turn it red. A red microphone is a muted mic.)
You can also log in via the eXp World Intercom mobile app, ---> Central Broker Rooms ---> Click on TEXAS AUDITORIUM ---> Join Room
(This is Audio Only, to retrieve links and interaction you will need to login to your computer)
ATTEND THE eXp REALTY LEADERSHIP MEETING - Held every Friday at 10:00 am CST - Main Auditorium
MONTHLY TRAINING CALENDAR
Also posted on the Broker Room wall and in the Texas Auditorium
Tech Outpost
Tech Support works with agents with technology issues such In the World - Click on “Go To” and then “Tech Support/Outpost” Click on "Lobby" and you will be transported. Take a number and someone will be with you shortly. Or you can always send them an email at Support@eXpRealty.com
Having trouble with Enterprise, eXp World, kvCORE, Passport or email forwarding, submit a support ticket to get help: Support@eXpRealty.com
Live chat assistance:
eXp World support for logging in, or audio/visual issues, visit
Agent eXperience
This team is responsible for the onboarding process for single agents, as well as teams. Works with existing single agents, as well as teams, with non - transactional questions.
From your joining application to your final onboarding where you become active with eXp, your state concierge can assist you with most of your onboarding questions as well as assisting with tools eXp offers to help you get acclimated with eXp Realty.
Contact information:
IN THE WORLD - GoTo> Broker State Rms>Yellow/ Onboarding Ticket Machine
Accounting
Works with all agent’s accounting questions concerning: processing payments to agents and vendors, billings and collections, cash management, administering equity-related programs, W-9, direct deposits, capping status and public company compliance related to filings and tax reporting. Rev Share calculations, answers stock questions, monthly tech fee, and other agent billing questions. You can email them at Accounting@eXpRealty.com
**Not transaction related.
Accounts receivable (pay bills or update payment information) email AccountsReceivable@eXpRealty.com
Team Integrations
Should you have questions about forming a new team or making changes to your existing team we would be happy to schedule a call to discuss your team needs/structure.
Should you have questions about forming a new team or making changes to your existing team we would be happy to schedule a call to discuss your team needs/structure.
Contact information:
teamintegrations@exprealty.net
IN THE WORLD - GoTo> Broker State Rms>Yellow/ Onboarding Ticket Machine
Questions about Attraction Compliance & Marketing email
attractionservices@exprealty.net
The goal is to bring exceptional experiences with our staff to the forefront.
When you have an exceptional experience, share with us that we got it right!
NPS VIDEO (1).mp4NPS - Our Mission is to Support YOU
(PLAY THIS VIDEO TO BEST UNDERSTAND THE NPS & HELP US IMPROVE YOUR EXPERIENCE AS AN AGENT)